Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 9 years we have opened the doors of 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Italy and Belgium).

Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers.

Join the Squadra as "Floor Manager" @ "Giorgia" (Munich) 🇩🇪

As a FLOOR MANAGER, you will embody our values of excellence, meritocracy, entrepreneurship, and authenticity on a daily basis in the restaurant. You will report to the General Manager and directly manage the assistant managers and hostesses.

Main Responsibilities:

• Quality of Service: Ensure the excellence, consistency, and speed of service in line with the Big Mamma vision.

• Customer Reception: Oversee the warm welcome of customers.

• Restaurant Performance: Optimize table rotations and ensure average ticket sales meet targets.

• Operational Flow: Ensure smooth operations on the floor.

• Hygiene: Maintain high standards of cleanliness on the floor.

• Cost Control: Propose solutions for maintaining people's costs on the floor.

• Team Scheduling: Manage the team schedules.

• Stock Management: Handle orders and stock of wines, tableware, and aprons.

• Cash Management: Responsible for the cash register.

• Material Maintenance: Ensure the proper care of the equipment and materials in the dining area.
  

Team Success:

• Recruitment: Approve new hires and manage the integration of new team members.

• Training: Lead daily training sessions and share the Big Mamma vision with the team.

• Team Cohesion: Ensure a positive and cohesive atmosphere within the team.

• Cross-Team Collaboration: Foster good relationships and coordination between the kitchen, bar, and dining room.

• Assistant Manager Partnership: Work alongside your Assistant Manager at least once a week to ensure smooth service.
  

Our offer:

• Unlimited working contract - 42H/week with 2 consecutive days off

• Weekly tips handed out in the restaurant

• Cooperation with OpenUp to offer you individual coaching sessions, online-workshops and classes as well as E-Learning to boost your mental health

• A meal prepared daily with love by our squadra and a 15% discount in all our trattos.

• Numerous career opportunities, geographical mobility in Germany & Europe, AND much more!

BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, color, religion, national origin, disability, age, or any other characteristic protected by law.

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