General Manager - London
Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 8 years we have opened the doors of 25 restaurants in Europe (France, Monaco, England, Spain, Germany and Italy).
Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers.
Join the Squadra as GENERAL MANAGER @ London
Are you passionate about Italian culture, food and wine?
Do you believe in building and nurturing the team to deliver the best possible results?
Are you a wizard of P&L?
Due to exciting expansion plans, we seek a dynamic General Manager to join our London team. As a General Manager at Big Mamma, you'll play a crucial role in shaping the success of your restaurant while living and breathing our values: authenticity, excellence, meritocracy and entrepreneurship.
What You Bring:
Passion for hospitality: In the restaurant, no two days are alike, so you love a fast-paced environment, are highly adaptable, and can make confident decisions on the spot. You have experience working in restaurants and know the London market.
Leadership and Charisma: You lead by example, always from the front. You have excellent communication skills and have managed large teams in the past (80+). You have many inspiring stories to share about how you develop and grow your team.
Team Spirit: You're a team player who collaborates effectively with colleagues and stakeholders, fostering a positive work environment.
Customer Focus: You understand the magnitude of providing exceptional customer service and creating memorable experiences for our guests. You have some successful stories to share of how your projects and initiatives helped you in the past to deliver the best customer experiences.
Ownership and Accountability: You know your numbers and take full ownership of P&L. You are actively driving initiatives that help to maximise profit. You have many successful stories about how you turned things around by conducting business health checks and applying interventions to drive business KPIs.
Standards, Organisation and Efficiency: You know H&S standards and their importance in the food business. You are a master of process and organisation, and your sharp eye for detail helps you to overlook the whole venue (floor, kitchen, and bar). You execute flawlessly and get the ball rolling.
What We Offer:
Annual salary starting from £70k + bonus
48 hrs permanent contract
Private Medical
Open Up - mental health & wellbeing support
Generous Staff Discount
BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, age, or any other characteristic protected by law.
- Department
- Management
- Locations
- Manchester
- Employment type
- Full-time
General Manager - London
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